STUDIO POLICIES

​​

At Deeply Rooted Classical Pilates, we are committed to providing all clients with a high-quality, supportive experience. Please review our policies to ensure a smooth and enjoyable experience at our studio.

​

Session & Class Structure

• All private sessions and group classes are 50 minutes in length.

• Group classes are not recommended for individuals with serious injuries, pregnant clients, or those new to the Pilates method.

• We do not offer private sessions to pregnant clients new to Pilates. If you are an experienced practitioner and pregnant, please consult with us before booking.

​​

Booking & Cancellations

• Reservations are required for all group classes. Walk-ins are not permitted.

• All sessions and classes have a 24-hour cancellation policy. If you need to cancel or reschedule, please do so at least 24 hours in advance to avoid being charged the full session rate.

​​

Payments & Expirations

• All payments for sessions and classes are non-refundable.

• All class and session packages have an expiration date—please check the terms before purchasing.

• Studio credits and gift certificates are valid for one year from the date of purchase.

​

Studio Etiquette & Safety

• Please arrive on time to ensure you receive the full benefit of your session. Late arrivals may result in a shortened session, and late clients may not be admitted to group classes.

• Wear comfortable, form-fitting workout attire to allow for proper movement assessment. Grippy socks are optional but not required. 

• For the safety and comfort of all clients, please silence your phone and avoid using strong fragrances in the studio.

• If you feel unwell or are experiencing symptoms of illness, please reschedule your session out of consideration for others.

​

We appreciate your cooperation and look forward to guiding you on your Pilates journey!

​